At SkinManagementSystem™ we want you to be delighted every time you shop on our online store.
For Products that arrived damaged we will offer you a replacement. If you are dissatisfied with a Product, for any reason, you will be refunded the price you paid for the Product, upon receipt of the original item within 30 days from the date of purchase.
In the rare incident that the wrong Product has been delivered we will dispatch the correct Product or if the original Product is no longer required we will offer a full refund, upon receipt of the item delivered in error.
In order for us to receive Products back undamaged we recommend that you return them in the original packaging. We reserve the right to withhold a refund where inadequate packaging has been used.
Any costs associated with returns and exchanges are the responsibility of the purchaser. Items received more than 90 days after purchase date may not be returned or exchanged.
Only items purchased on skinmanagementsystem.com can be returned to skinmanagementsystem.com. Items purchased in a skincare professional's office or elsewhere must be returned to their original point of purchase.